Cookie & Data Usage Policy
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work correctly, remember your preferences, and provide information to site operators about how their platform is being used.
Similar technologies — such as session tokens, local storage, and browser fingerprinting — may perform comparable functions. In this Policy, all such technologies are referred to collectively as "cookies."
2. Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the Platform to function. They cannot be disabled.
| Cookie | Purpose |
|---|---|
| Session token | Keeps you logged in during your session |
| CSRF protection token | Prevents cross-site request forgery attacks |
| Preference settings | Remembers your language and display settings |
2.2 Functional Cookies
These cookies enhance the Platform's functionality. Disabling them may affect your experience.
| Cookie | Purpose |
|---|---|
| Search preferences | Remembers your last search filters |
| Saved properties | Stores your shortlisted properties temporarily |
2.3 Analytics Cookies
These cookies help us understand how users interact with the Platform so we can improve it. All data is aggregated and anonymised where possible.
| Cookie / Tool | Purpose |
|---|---|
| Platform analytics | Tracks page visits, session duration, and user flow |
| Error monitoring | Logs technical errors to help us fix bugs |
2.4 Payment Cookies
When you make a payment through Paystack, Paystack may set its own cookies on your device in accordance with its own cookie and privacy policy. Reform Listing does not control these cookies.
3. What We Do Not Do
- We do not use advertising or retargeting cookies.
- We do not sell cookie data or browsing data to third parties.
- We do not use cookies to build advertising profiles.
4. Managing Cookies
4.1 Browser Settings
You can manage, block, or delete cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions
Note that blocking strictly necessary cookies will prevent the Platform from functioning correctly and you will not be able to remain logged in.
4.2 Consent
By continuing to use the Reform Listing platform after being presented with our cookie notice, you consent to the use of cookies as described in this Policy.
5. Local Storage
In addition to cookies, the Platform may use your browser's local storage to save session data and preferences. This data does not expire when you close your browser and can be cleared through your browser settings.
6. Third-Party Tools
The Platform uses the following third-party services that may collect or process data:
| Service | Purpose | Their Policy |
|---|---|---|
| Paystack | Payment processing | paystack.com/privacy |
| Groq / OpenAI | Ada voice AI processing | Respective provider policies |
| Cartesia | Text-to-speech for Ada | Respective provider policy |
| LiveKit | Real-time voice infrastructure | livekit.io/privacy |
Reform Listing is not responsible for the data practices of these third-party services. We encourage you to review their policies directly.
7. Changes to This Policy
We may update this Cookie Policy from time to time. Where changes are material, we will provide notice through the Platform. Continued use of the Platform after such notice constitutes acceptance.
8. Contact
For questions about our use of cookies, contact Reform Listing at josephogiku96@gmail.com or visit reformlisting.com.
Reform Listing
Email: josephogiku96@gmail.com
Website: reformlisting.com
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